Digital Indigent Management for South African Municipalities
UbuntuSoft helps municipalities manage the complete indigent management process in one secure platform — from application and verification through assessment, approval, service activation and annual renewal.
Capture once. Verify efficiently. Make informed decisions. Manage every household from one central system.
UbuntuSoft brings the key stages of indigent management into one connected workflow.
From application capture and document management to verification, assessment, municipal decision-making, service activation and annual renewal, UbuntuSoft provides a central record for every household and application.
This reduces duplicate data capture, improves visibility and gives authorised municipal officials a clearer view of each application throughout its lifecycle.
UbuntuSoft can facilitate verification of applicant information against approved third-party data sources (Home Affairs, CIPC, etc), helping municipalities assess applications more efficiently.
UbuntuSoft can be configured around a municipality's approved indigent policy, supporting the capture, verification, assessment and approval requirements defined by the municipality.
Three short films: the indigent lifecycle in 45 seconds, the field app in 30, and what happens to a household’s application from the form to the tap. Watch them all.
Registration, third-party verification, a municipal decision, service activation and annual renewal — one record carried the whole way, with someone always able to say where it stands. See the full lifecycle.