UbuntuSoft

Digital Indigent Management for South African Municipalities

UbuntuSoft helps municipalities manage the complete indigent management process in one secure platform — from application and verification through assessment, approval, service activation and annual renewal.

Capture once. Verify efficiently. Make informed decisions. Manage every household from one central system.

OVERVIEW

A complete digital indigent management platform for municipalities.

UbuntuSoft brings the key stages of indigent management into one connected workflow.

From application capture and document management to verification, assessment, municipal decision-making, service activation and annual renewal, UbuntuSoft provides a central record for every household and application.

This reduces duplicate data capture, improves visibility and gives authorised municipal officials a clearer view of each application throughout its lifecycle.

Automated Applicant Verification

UbuntuSoft can facilitate verification of applicant information against approved third-party data sources (Home Affairs, CIPC, etc), helping municipalities assess applications more efficiently.

Policy-configured workflows

UbuntuSoft can be configured around a municipality's approved indigent policy, supporting the capture, verification, assessment and approval requirements defined by the municipality.

WATCH

See it in under a minute.

Three short films: the indigent lifecycle in 45 seconds, the field app in 30, and what happens to a household’s application from the form to the tap. Watch them all.

HOW IT WORKS

Every application follows the same lifecycle, start to finish.

Registration, third-party verification, a municipal decision, service activation and annual renewal — one record carried the whole way, with someone always able to say where it stands. See the full lifecycle.

ALREADY IN USE

Already used by:

Also available as a white-label solution.

Ready to set up your municipality? Register below, or visit our FAQ for the full feature set.

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