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WHY UBUNTUSOFT

Watch what changes, in under two minutes.

Three short films and what sits behind them. Start with the lifecycle, then see the app your staff carry and what happens once an application is in. Each one plays as you reach it — pause or scrub back to any step.

01  45 SECONDS · THE WHOLE PICTURE

Follow one household’s application, from the form to the tap.

The same record moves through registration, verification, a municipal decision and service activation — with someone always able to say where it stands.

What you’re seeing

A single household’s application followed from the day it is captured to the day services are switched on
The same record moving through verification, a municipal decision and activation — never re-captured at any stage
The difference between a paper register and a live one: a status anybody at the counter can answer
Annual review returning the household to the start of the cycle, on the schedule your policy sets
02  30 SECONDS · OUT IN THE FIELD

The whole application, captured in minutes.

Your officer captures everything on a phone instead of a clipboard — household details, income, a photograph and inspection findings. It works with no signal at all, and sends itself the moment there is one.

What you’re seeing

A field agent capturing a household on an ordinary Android phone, away from the office
The capture held safely on the device when there is no signal, then sending itself once coverage returns
A photograph and site inspection attached to the household’s record rather than filed separately
What happens behind the phone — the capture arriving in the municipality’s register in real time
03  30 SECONDS · WHAT HAPPENS NEXT

Your indigent policy, running as a process.

Captured once, checked against your own policy, decided by a real official — and the family told either way. Every step recorded, and records brought back for review on the cycle your policy sets.

What you’re seeing

An application moving through the steps a municipality has defined — not a fixed process we impose
Checks and thresholds applied from the municipality’s own indigent policy
A named official approving or declining, with the reason written to the record as it happens
The household being told the outcome either way, and the decision remaining answerable years later
AND BEYOND THE FILMS

What else you get, once the basics are running.

The three films cover the lifecycle. These are the things that matter once a municipality is actually running on it.

Verified independently

Identity, income and property checked against third-party sources — not just the documents handed in. Fraud is caught before a subsidy is switched on, not during an audit.

Connected to your finance system

Approved households flow through to billing, so relief reflects on the account rather than sitting in a spreadsheet somebody keeps on the side. mSCOA-aligned outputs.

An answer for the Auditor-General

Every capture, check and decision is written down as the work happens — who, when and why. An audit query is answered from the record instead of from memory.

POPIA aligned, hosted in South Africa

You are the Responsible Party; we are the Operator, on a written contract. Applicant photographs and ID numbers are stored privately, never in a public bucket.

Your own web address

Your municipality gets its own workspace on its own subdomain, with its own staff, its own policy and its own data. No shared registers.

Messaging to households

Tell an applicant where they stand by SMS — decisions, renewals and reminders — from the same record the decision was made on.

RegistrationThird-party verification Site inspectionMeans testing Municipal decisioningService activation Annual renewalFull audit trail Offline field captureReporting & exports
ALREADY IN USE

Running on real registers today.

Rustenburg Local Municipality, Dr Pixley Ka Isaka Seme Local Municipality and Ntiyiso Consulting — with thousands of applications on live registers. Also available as a white-label solution.

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